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The following testimonials were written by just some of my happy sellers and buyers. They have all been kind enough to give me permission to show you their correspondence. Their letters and words are very gratifying. It really is true that if you treat people like you want to be treated, they appreciate it!
Lorne was incredibly patient and took our lead
Lorne Tuplin was referred to us by friends when we first started thinking about buying a home. We were first time home buyers and weren’t really sure what we wanted in a house or where we wanted to look. Lorne was incredibly patient and took our lead, providing assistance in explaining the process, making suggestions, and keeping us up to date with the real estate market. When we were finally ready to get serious - there was no delay, Lorne met with us right away. It was clear that he listened to us and knew what was important to us. He didn’t waste our time and he was incredibly flexible when our meetings and viewings often included our kids. We never felt pressured or rushed, we knew that he was there for us and not just to “make a deal”. When the time came to put the offer on our house, he was efficient and fair and advocated for us. His attention to detail and willingness to help did not go unnoticed and he really went above and beyond to ensure we were well cared for. He was present for every walk through and every inspection and answered our countless questions quickly and without hesitation. We would not hesitate to recommend Lorne when buying or selling your home. We cannot adequately express our gratitude for his kindness, knowledge, professionalism and humour throughout this process.
Exceptional, professional, and client-centered
Exceptional, professional, and client-centered! I can't say enough about Lorne Tuplin. He was attentive to all our buying and relocation needs. When I first contacted him over two years ago with an expression of interest to move toVictoria, he quickly established search criteria for a suitable home and consistently kept me updated over several months. When we finally moved to search for a house, he immediately made himself available and addressed all our inquiries. Thanks to Lorne, we quickly found the perfect home and he has continued to facilitate our re-location through information about the community and services. We cannot thank you enough Lorne for your outstanding service and thoughtful attention. You are simply the best!
Lorne was a pleasure to work with and we would highly recommend him without hesitation
Mr. Tuplin recently listed and sold our condominium in Colwood, and assisted us in finding a new home in the Greater Victoria area. He has extensive knowledge of the Housing Market and with many years of experience as a realtor. We found him to be a reliable and honourable person to work with. He identified properties that met our requirements and in the process he allowed us to select a suitable purchase without any pressure. Lorne responded quickly to all our enquires, and in making appointments to review properties. With patience he advised and guided us.
Lorne is a professional, extensively knowledgable realtor who will go to considerable lengths to meet your requirements. A very pleasant demeanour, Lorne was a pleasure to work with and we would highly recommend him without hesitation.
K and K Linger
A Satisfied Customer
This is a letter recommending the services of Lorne Tuplin. Our father's house had to be sold in Victoria. He had no family left in town, the nearest son being in Saskatchewan. Lorne went above and beyond what we could have expected from a realtor, stick handling problems that would have been very difficult for us to deal with so far away. His knowledge of Victoria services and the market place is exceptional and his commitment to his customers is second to none. He is a good man. I would not hesitate to recommend or use his services again.
A Satisfied Customer,
I hope this e-mail finds you well. Well its been a week since I got back to Edmonton and I just wanted to share my thanks for the fantastic job you did with our re-location back to Victoria. Your professional approach and expert advise really allowed us to enjoy the search for a new and final home. This I'm sure you are aware is very difficult for us military types that are constantly moving, as a rule. So from myself and my wife Tina I thank you very much and will enjoy our new home even more knowing you got us the best possible deal.
Matt & Tina B
Thank You for your excellent service
Lorne, now we are settled in our new home inVictoria, I wanted to thank you for your excellent service. I appreciated the time you took over the year before our move from Saskatoon to send us information about available homes, and your willingness to meet with me a long time before we actually purchased.
When we came in from out of province, you dedicated several full days of your time to organizing showings and drive-bys, and you were very patient as we changed our minds about what we wanted!
I was very impressed by your use of technology (online materials, GPS) that saved us lots of time along the way.
Most of all, I was thankful for your brilliant ability to recognize a 'match' with our eventual home - your long experience has made you very responsive to clients' needs. I always felt you had our best interests at heart.
And thank you as well for helping us with the settling-in process - your contacts and knowledge of Victoria have been invaluable.
All the very best, A & N W.
His advice on negotiation positions was spot-on
"I first worked with Lorne in 2004 to buy our first house. He was patient, taking us from house to house (to house, to house), describing neighbourhoods we were not familiar with, explaining things to look for in a house. He also helped us manage our expectations of what we could reasonably purchase given our budget -- not always a fun thing with first time buyers, I imagine.
We were greatly impressed...
Lorne, it has been an absolute pleasure having you lead us down the road of real estate. Your wealth of knowledge which can only come with numerous years of experience was priceless to us. Selling our first home was scary to us as we didn’t know what to expect. You explained everything to us and made it crystal clear. We were greatly impressed with your online marketing, with plenty of pictures, and the high quality, detailed pamphlet which was made for people to take from a showing. After going to a few open houses, and showings with you, we soon realized that this sort of excellent presentation was not “the norm”. We were always impressed that you were so easy to get a hold of on the phone, and if we sent you an email we had a response within the hour, no matter what time it was.
After missing out on what we called “our dream home” (due to us dragging our feet on listing our existing home, against your advice), you went WAY above and beyond what was expected of you to find our REAL dream home! After making some phone calls you found out the name of the contractor that built the original house we wanted, got into contact with him and found us a house that had everything we loved about the other one, and more! We ended up getting our true dream home for thousands less than the original one, and it wasn’t even on the market.
What can we say Lorne? Thank you, thank you, thank you! We have recommended you to everyone we know, which we wouldn’t do if we didn’t have full confidence in you. We doubt that we’ll ever want to sell this place, but if we do, you’ll be seeing us again.
With sincerest thanks,
He sold our home in 4 days
"We are writing this short note to highly recommend Lorne Tuplin as our trusted realtor. His knowledge and insight in marketing, selling and buying homes proved very valuable to us. Lorne impressed us with his ability to accurately appraise our home and recommend the right offering price for the one we were buying.
Lorne is very knowledgeable in his computer marketing techniques which actually resulted in 15 viewing taking place on the second day of our listing and a completed sale of our home within 4 days. He impressed us with his use of various marketing techniques such as his web site, e-mail resources and well designed brochures. Lorne demonstrated a strong knowledge regarding the completion of the various contracts involved in selling our home and also in the purchase of our new home. (He did pick up on a number of small but important items we would have missed) We would not hesitate to call upon Lorne again or to recommend him to others."
Tom & Noreen N.
he is knowledgeable, friendly and professional...
"When people ask us to recommend a real estate agent in Victoria, our answer comes quick and easily, Lorne Tuplin. We were living in England when we first found out we were coming to Victoria a few years ago. We started searching the MLS website for possible houses and e-mailing the listing agents for details. Of the dozens of agents we e-mailed, Lorne was the only one who bothered to respond. And what a response! His computer savvy enabled him to send us full listing cuts of any house we wanted and we're sure that the only reason it took a few hours for us to receive information is because we were eight time zones away. When it was time for our one week house hunting trip, we already had a good short list of prospective new homes. The fantastic service didn't stop there. For the house hunting trip itself, Lorne cleared his schedule and was able to help us find a house within four days (after a lot of viewings!). Lorne was also able to introduce us to Victoria and familiarize us with the services available. He sure made moving half way around the world a lot easier.
what really sets Lorne apart is his technical savvy
"We are writing this letter to wholeheartedly recommend Lorne Tuplin's services in marketing, selling and buying homes. From the beginning, Lorne impressed us with his accommodating style, humour, and good knowledge base of the real estate market.
thank you sincerely for your patient, knowledgeable help
"Roy and I want to thank you sincerely for your patient, knowledgeable help in listing and selling our home. The photo tour was well done and provided an open door of necessary information to prospective buyers.
far beyond the "call of duty"
"This is to thank you on behalf of my family and myself for all the extras! You have done so far beyond the "call of duty" to make this transaction a pleasant experience for all of us.
our home sold in six days at a price that we were delighted with...
"... but when we were ready to buy, the high level of service you provided started on day one - a few observations:
He did an excellent job negotiating the final offer...
"Lorne Tuplin, the REALTOR assigned to us for our relocation to Victoria , has provided exceptional and quality services. ...Lorne was very receptive to our wants, desires and interests. He tuned into what we were looking for in a home and found us the perfect home in a community we feel we will be very happy in. Based on the time that we could devote to looking at homes, he was diligent about scheduling all the appointments in a timely manner, meeting our travel plans. … He did a thorough analysis on homes that were “sold” in the area, which helped us make a sound offer on the house we purchased. He did an excellent job negotiating the final offer, which led to us getting the home we ultimately wanted. We were very pleased with his services and feel blessed that he was assigned to our account. He was easy to work with, efficient and customer service oriented.”
Kim. & Ian A
you will find working with Lorne Tuplin to be a positive experience
"I am writing this letter of recommendation with full confidence that you will find working with Lorne Tuplin to be a positive experience. He sold my home quickly, efficiently and for an excellent price. His marketing techniques are modern and beyond compare. ...In addition to being efficient at house selling, Lorne has carried himself with a strong sense of integrity… he has made the whole stressful process much more pleasant.”